Your Rogue Beauty Guarantee
If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, you may return it to us within 30 days for replacement, exchange or a refund.
- Refund – If product returned is in new, unused and resaleable condition.
- Exchange/store credit – If product returned has been lightly sampled, opened or unwrapped.
All returns enquiries will be responded to by our support team within 1 business day and exchanges will be sent immediately following the receipt of the exchanged products. The cost of returning the item(s) by post is at the expense of the customer, unless faulty.
For any additional enquiries, please contact us.
Please send an email to request a return to firstname.lastname@example.org with the below information and we will endeavour to reply in 1 business day.
Return Request Form
- What is your name?
- What is your email?
- What is your order number?
- What is the reason for your return?
- Please provide some more information about your return. Include the products being returned and any additional info that will help us process your return.